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  1. In some unusual situations Windows 7 users please troubleshoot with these steps before contact for tech support:

  2. 1)      Insert CD

  3. 2)      Click on driverinstaller from CD menu

  4. 3)      Now click on uninstall in pop up window (the computer will ask you to completely remove the driver; say yes)

  5. 4)      Restart computer

  6. 5)      Go to http://zenstargps.com/PL2303_Prolific_GPS_1013_20090319.exe then click run to download and install special driver

  7. 6)      Connect GPS to computer.  You should see a com port #

  8. 7)      This com port # is what you will use to set up the GPS with your navigational program

 

You are welcome to contact us if you have any questions or want to join our dealer team.

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